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Refund Process

Understanding how refunds are processed on VitaVault.

If your refund request is approved, the refund process will typically follow these steps:

  1. Review and Approval: Your refund request will be carefully reviewed by our support team.
  2. Refund Processing: Once approved, the refund will be processed.
    • Credit Card Refunds: Refunds for credit card payments usually take 3-5 business days to appear in your account statement.
    • PayPal Refunds: Refunds for PayPal payments are typically processed back to your PayPal account within 24-48 hours.
    • Other Payment Methods: Refund processing times may vary depending on the payment method used.
  3. Confirmation: You will receive a confirmation email once your refund has been processed.

Please Note:

  • Processing times may vary.
  • **Bank processing times may also impact the time it takes for the refund to appear in your account.

For any questions regarding the status of your refund, please contact our support team.

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