Request a refund for your VitaVault purchase.
Please note that due to the nature of digital products, refunds are generally not available for downloaded items.
However, we understand that unforeseen circumstances may arise. If you believe you are eligible for a refund, please follow these steps:
Contact our Support Team: Submit a support ticket through our website or contact us via email at [your support email address].
Provide Order Details:
- Clearly state your order number.
- Briefly explain the reason for your refund request.
- Be as specific as possible regarding the issue you encountered.
Include Supporting Documentation (if applicable):
- If applicable, attach any relevant documentation such as screenshots, error messages, or other supporting evidence.
Our support team will review your request and respond as soon as possible.
Please note:
- Refund requests are reviewed on a case-by-case basis.
- Refunds may be issued in the form of store credit or a refund to the original payment method.
- This page provides general guidance. Please refer to our full Return Policy for complete details.